1.0Knotty Flowers LLChttps://knotty.flowers/esAnnahttps://knotty.flowers/es/author/anna/rich600338<blockquote class="wp-embedded-content" data-secret="Vk8QMEhGwZ"><a href="https://knotty.flowers/es/policies/">Policies</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://knotty.flowers/es/policies/embed/#?secret=Vk8QMEhGwZ" width="600" height="338" title="“Policies” — Knotty Flowers LLC" data-secret="Vk8QMEhGwZ" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript"> /* <![CDATA[ */ /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); //# sourceURL=https://knotty.flowers/wp-includes/js/wp-embed.min.js /* ]]> */ </script>Privacy Policy At Knotty Flowers, we take the protection of your personal information seriously. This Privacy Policy describes how we collect, use, and share your information when you visit or make a purchase from our website, Knotty.Flowers (the “Site”). Collection of Personal Information When you visit the Site, we automatically gather information about your device, such as your web browser, IP address, time zone, and cookies. We also collect information about the pages you view, how you found our Site, and how you interact with it. This is known as “Device Information”. We use technologies such as cookies, log files, web beacons, tags, and pixels to collect Device Information. For more information on cookies and how to disable them, visit allaboutcookies.org. When you make a purchase, we collect your name, billing and shipping address, payment information, email address, and phone number—collectively referred to as “Order Information”. When we refer to “Personal Information” in this policy, we are referring to both Device Information and Order Information. Use of Personal Information We use Order Information to: We use Device Information to improve and optimize our Site and to detect potential risks or fraud. Sharing Personal Information We share Personal Information with third parties as necessary. For example, we use Google Analytics to understand how our customers use the Site. Learn more at Google Privacy and opt out here. We may also share Personal Information to comply with laws, respond to legal requests, or protect our rights. Do Not Track We do not change our data collection when a Do Not Track signal is received. Data Retention We keep Order Information on file unless you request deletion. Changes We may update this policy as needed for legal or operational reasons. Returns and Refund Policy At Knotty Flowers, we take pride in the quality of our handmade items. Slight variations in size and design may occur. If you’re not fully satisfied, contact us within 14 days of receipt at Anna@Knotty.Flowers. Eligibility Returns must be: We’ll offer a repair, exchange, or refund depending on the situation. Notes We recommend using trackable shipping or insurance for expensive items, as we can’t guarantee receipt of returned items. Refund Process Once your item is received and inspected, we’ll email you to confirm the refund approval or denial. If approved, a credit will be applied to your original payment method. Shipping Policy We currently ship only within the United States. Processing Time Orders are typically processed within 1–2 weeks depending on quantity and stock levels. Shipping Details We select the most convenient carrier and provide a tracking number once shipped. If your item is lost in transit, we will offer a replacement or refund if: We cannot refund packages marked as delivered by the carrier but not received by you. If your order is returned due to an incorrect address, we will either: For shipping concerns, email Anna@Knotty.Flowers with your name and order number. Anna of Knotty Flowers 4300 West 59th St Unit#01 Sioux Falls, South Dakota 57108