Privacy Policy

At Knotty Flowers, we take the protection of your personal information seriously. This Privacy Policy describes how we collect, use, and share your information when you visit or make a purchase from our website, knotty.flowers (the “Site”).

COLLECTION OF PERSONAL INFORMATION When you visit the Site, we automatically gather information about your device, such as your web browser, IP address, time zone, and cookies. We also collect information about the pages you view, how you found our Site, and how you interact with it. This information is known as “Device Information”.

We use technologies such as cookies, log files, web beacons, tags, and pixels to collect Device Information. For more information on cookies and how to disable them, please visit http://www.allaboutcookies.org.

When you make a purchase on our Site, we also collect certain information from you, including your name, billing and shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”.

In this Privacy Policy, when we refer to “Personal Information”, we are referring to both Device Information and Order Information.

USE OF PERSONAL INFORMATION We use the Order Information we collect to fulfill your orders, including processing payments, arranging for shipping, and providing invoices and order confirmations. We also use this information to:

• Communicate with you
• Screen our orders for potential risk or fraud
• Provide you with information or advertising related to our products or services, if you have agreed to receive it.

We use the Device Information we collect to help us screen for potential risk or fraud and to improve and optimize our Site.

SHARING OF PERSONAL INFORMATION We share your Personal Information with third parties to assist us in using the information, as described above. For example, we use Google Analytics to understand how our customers use the Site. You can learn more about how Google uses your Personal Information at https://www.google.com/intl/en/policies/privacy/ and can opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to legal requests for information, or to protect our rights.

DO NOT TRACK We do not alter our data collection and use practices when we receive a Do Not Track signal from your browser.

DATA RETENTION We will keep your Order Information for our records unless and until you ask us to delete it.

CHANGES TO THIS PRIVACY POLICY We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

CONTACT US If you have any questions about this Privacy Policy or our data practices, or wish to make a complaint, please contact us by email at knotty.flowers@proton.me or by mail at:

Anna of Knotty Flowers [Re: Privacy Compliance Officer]

4301 W. Valhalla Blvd #16

Sioux Falls, South Dakota 57106